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How 4rabat Handles Your Personal Data

At 4rabat, we collect only the data we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your sessions secure.

Data collected only as neededUPI, Paytm, PhonePe transaction privacyAccount security by designYour right to access and deleteIndia-region compliance

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What This Policy Covers and Where It Applies

4rabat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data you share with 4rabat when you open an account, deposit funds through UPI, Paytm or PhonePe, or reach out to our support team. We process your data under applicable laws in the jurisdiction where access is permitted by

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local law. Data we collect includes your name, contact details, payment identifiers linked to UPI or Paytm, device identifiers and session logs. We do not sell your personal data to third parties. Payment data handled through PhonePe or UPI rails is processed by those respective payment
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providers under their own privacy terms. Where a conflict exists between this policy and local law, local law prevails.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you want to access, correct or delete data we hold about you, our privacy team is reachable through the channels below. We aim to acknowledge your request within 48 hours and resolve it within 30 days, in line with applicable data-protection requirements where 4rabat operates under local law.

Team online

Email Request

Send your data request, deletion enquiry or correction notice to our dedicated privacy address. Include your registered account email so we can verify your identity before actioning any changes to your personal data.

Live Chat

Open the chat widget on any 4rabat page and ask to speak with the privacy or data team. Our agents are available around the clock and will escalate data queries to the correct internal team without delay.

Account Settings

Log in, head to your account settings panel, and find the Data and Privacy section. From there you can download a copy of your data or submit a deletion request directly without needing to contact support first.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention at 4rabat

We apply encryption at rest and in transit across every account interaction, from the moment you key in your UPI ID to when a withdrawal confirmation lands in…

Encryption in Transit

Every request between your browser or app and our servers travels over TLS encryption.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you…

Data Retention

Account data is retained for as long as your account is active and for the period required by applicable law…

Third-Party Sharing

We share data only with payment processors such as UPI and PhonePe networks, fraud-prevention services and regulatory bodies where disclosure…

Account Security Practices

We use multi-step verification on login and flag unusual session patterns automatically.

Requesting Changes

To update, export or erase your personal data, reach us via email, live chat or your account settings panel.

Common Questions About Your Privacy on 4rabat

Below are the questions our account holders ask most often about privacy, data rights and how we manage personal data at 4rabat. If you do not find what you need here, our privacy team is reachable any time through live chat or email.

We collect your name, email address, phone number, date of birth and the payment identifiers you link to your account, such as your UPI ID or Paytm number. We also log device type, IP address and session activity for security purposes.

Your UPI or Paytm identifiers are passed only to the relevant payment network to process the transaction. We do not share these details with advertisers, data brokers or any unrelated third party under any circumstance.

After account closure, we retain data for the minimum period required by financial and regulatory obligations in your jurisdiction. Once that period ends, personal identifiers are deleted or anonymised from our systems.

Yes. Log in and go to the Data and Privacy section in your account settings to download a structured copy of your data. Alternatively, email our privacy team with your request and we will respond within 30 days.

Submit a deletion request through account settings, email, or live chat. We verify your identity first, then erase your personal data from active systems. Retention obligations under applicable law may delay full deletion of some records.

We use essential cookies for login sessions and optional analytics cookies to understand lobby usage patterns. You can adjust your cookie preferences through the consent banner that appears on your first visit, or in your browser settings at any time.

Contact our privacy team directly via email or live chat. If you are not satisfied with our response, you may escalate to the relevant data-protection authority in your jurisdiction, where local law provides this right.

How 4rabat Handles Your Personal Data

Three Ways to Contact Us About Your Data

Email Request

Live Chat

Account Settings

Data Handling, Cookies, Security and Retention at 4rabat

Encryption in Transit

Cookie Usage

Data Retention

Third-Party Sharing

Account Security Practices

Requesting Changes

Common Questions About Your Privacy on 4rabat

01 What personal data does 4rabat collect when I open an account?

02 Does 4rabat share my UPI or Paytm details with any third party?

03 How long does 4rabat keep my account data after I close my account?

04 Can I request a copy of the data 4rabat holds about me?

05 How do I ask 4rabat to delete my personal data?

06 What cookies does 4rabat use and can I turn them off?

07 Who do I contact if I believe my data has been mishandled?

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